We aim to dispatch orders within 2 - 5 working days (Mon-Fri). Occasionally it may take a little longer given each product is handmade. In the event of any delays, you would be notified.
We ship worldwide & all our orders are posted 1st Class as a large letter with Proof of Postage.
Postage on UK orders is £1.45. Postage on EU orders is £3.25. Postage on International orders is £4.20. These costs will be added at the checkout.
Returns & Exchanges
In the unlikely event you are not happy with your product, you may return the unused item to us in its original packaging and condition within 14 days of receipt for a refund or exchange of the item (excluding any P&P costs). This does not affect your statutory rights.
You will be responsible for paying the return postage cost, obtaining proof of posting and we also advise that you cover yourself sufficiently should the item go astray in transit.
Please contact us by email at email@example.com or through the website contact page to let us know you are returning the item and the reason why and we will provide you with instructions on returning it.
We are committed to protecting your privacy and any personal information we collect from this website required to process your order will be used in accordance with the Data Protection Act 1998 and other applicable laws and never shared with any third parties.
Copyright & Design Rights
All content and products on this website are protected by copyright and all designs are registered with the Intellectual Property Office (IPO).
Our Registered Office address is 2 Durham Place East, Edinburgh EH15 1PT and you can contact us at firstname.lastname@example.org or on 07497 290 132. VAT Registration No 288 463 259.